DATA RETENTION POLICY

Purpose

Luxeromo.com retains personal information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain security and protect the legitimate interests of the Company.

Customer Accounts

Customer account information is retained while the account remains active and for a reasonable period afterwards where necessary for legal, security or operational purposes.

Booking Records

Booking information may be retained to:

  • Provide customer support;
  • Meet accounting and tax obligations;
  • Resolve disputes;
  • Detect and prevent fraud;
  • Comply with legal requirements.

Supplier Records

Supplier information, contracts, verification documents and commission records may be retained for the period required by applicable law and for the protection of Luxeromo.com’s legal and commercial interests.

Marketing Information

Marketing preferences will be retained until the user withdraws consent or objects to receiving further marketing communications, subject to any legal requirements to retain suppression records.

Security Logs

Technical and security logs may be retained for monitoring, fraud prevention, cybersecurity and regulatory compliance.

Secure Deletion

When personal data is no longer required, Luxeromo.com will securely delete, anonymise or otherwise dispose of it in accordance with applicable legal requirements and internal procedures.

Legal Holds

Where litigation, investigations or legal obligations require preservation of information, Luxeromo.com may retain relevant records until the matter has concluded.

Policy Review

This Data Retention Policy will be reviewed periodically to ensure ongoing compliance with applicable laws and best practices.

For questions regarding this Policy, please contact:

Luxeromo.com

Email: privacy@luxeromo.com

Website: www.luxeromo.com

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