Welcome to Luxeromo.com (“Luxeromo”, “we”, “our”, or “us”). By accessing or using our website, mobile application or services, you agree to be bound by these Terms & Conditions and Website Terms of Use. If you do not agree with these Terms, you should not use our platform.
Luxeromo.com is an online travel marketplace that connects customers with independent third-party suppliers offering:
Luxeromo.com acts solely as an online booking platform and intermediary. Unless expressly stated otherwise, we do not own, operate or control any hotel, property, airline, travel agency, transport provider, car rental company or other travel service listed on our platform.
By accessing or using Luxeromo.com, you confirm that you:
You agree to use Luxeromo.com only for lawful purposes.
You must not:
We reserve the right to suspend or terminate access for misuse of the platform.
Bookings made through Luxeromo.com are contracts between you and the relevant supplier.
Each supplier is responsible for:
Luxeromo.com facilitates the booking process but is not the provider of the booked services.
Unless clearly stated otherwise, payments are made directly to the supplier.
Suppliers are responsible for:
Luxeromo.com is not responsible for supplier payment processing where payment is made directly to the supplier.
Prices, availability and special offers are provided by suppliers.
Although suppliers are expected to keep information accurate and up to date, errors may occasionally occur.
Luxeromo.com does not guarantee that all prices, availability or descriptions are free from error.
Each supplier sets its own cancellation, amendment and refund policies.
These policies are displayed during the booking process and form part of your booking contract with the supplier.
Customers are responsible for reviewing these policies before confirming a booking.
Where possible, suppliers are encouraged to exercise reasonable flexibility for genuine travel disruptions such as delayed flights, cancelled trains, severe weather or other unforeseen events, but this remains at the supplier’s discretion unless required by law.
Customers agree to:
Customers are responsible for ensuring they meet all travel and entry requirements applicable to their journey.
Suppliers using Luxeromo.com agree to:
Luxeromo.com may suspend or remove suppliers who fail to meet these standards.
To the fullest extent permitted by applicable law, Luxeromo.com shall not be liable for losses, damages or claims arising from:
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Customers are responsible for obtaining:
Customers are strongly encouraged to obtain comprehensive travel insurance.
All content on Luxeromo.com, including text, graphics, logos, trademarks, software, images, databases and website design, is owned by or licensed to Luxeromo.com and is protected by intellectual property laws.
No material may be copied, reproduced, distributed or used without prior written permission.
Your use of Luxeromo.com is also governed by our:
By using the platform, you consent to the processing of personal information in accordance with those policies.
Luxeromo.com may contain links to third-party websites or services.
We do not control or endorse those websites and are not responsible for their content, security or privacy practices.
We reserve the right to suspend or terminate access to the platform if a user:
Luxeromo.com may update these Terms from time to time.
The latest version will always be published on our website, and continued use of the platform after changes take effect constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws specified in Luxeromo.com’s legal notices or the applicable jurisdiction identified at the time of contracting.
Where permitted by law, the parties agree to attempt to resolve disputes through good-faith negotiation before commencing court proceedings.
If you have any questions regarding these Terms & Conditions or Website Terms of Use, please contact us through the contact details published on the Luxeromo.com website.
These Terms & Conditions, together with our Privacy Policy, Cookie Policy, Customer Booking Terms, Supplier Agreement and any booking-specific conditions, constitute the agreement governing the use of the Luxeromo.com platform.
By using Luxeromo.com, you acknowledge that:
Luxeromo.com
Address: Orega House 4, Longwalk Longwalk Road Stockley Park Hayes, Uxbridge Greater London UB11 1FE United Kingdom
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